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OtC Operations Lead, Gdan...

Created 15/06/2022
Reference 204
Category Pharmaceutical
Job type Full Time
Country Poland
City Gdansk
Zip 80309
Salary Competitive
Role Description

LEO Pharma has embarked on an ambitious journey to become the preferred dermatology care partner improving people's life around the world - and that is why we need you.

In Global Business Service Finance you will get the opportunity to shape the future and help people with skin diseases live more fulfilling lives by advancing the standard of care.

Your role

The role will be responsible for building up the GBS OTC Finance within the areas of 3PL & SSC AR operations. The position works in close cooperation within close corporation with treasury and credit manager and broader OTC teams and will be responsible for review/monitoring processes performed by LEO's outsourcing partner.

Build & Implement and Stabilize Processes
• Building the team together with direct manager, this also including SOP creation in accordance with policies and procedures
• Manage 3PL AR & Billing team activities. This encompasses the supervision and control of all AR activities in scope of Operation - cash application, AR month end closure, stock reconciliations as well as revenue booking and sales reconciliations for Leo Pharma.
• Structured problem solving with AR tickets in Service Now (SNOW), follow up and further development of SNOW structure, supporting a customer centric culture
• Responsible for monitoring/review of processes managed by CTS AR and performance of CTS
• First level of contact for escalation of operational queries related to daily operation and to processes
• Participate and lead, if required, new design of processes in S4H implementations.

Responsible for Internal Controls and Audits
• Review of internal controls related to Sales & Inventory Reconciliations, Billing & AR
• Manage & Support OtC Finance & AR related audit tasks, supporting internal and external audits when required

Performance Management
• Realization of AR 3PL performance metrics
• Develop with direct manager the KPIs together with the key stakeholders
• KPI related reviews and analysis
• Provide timely and accurate reporting per agreed reporting schedule

• Establish and drive a customer-centric culture
• Support the direct manager in recurring Team management activities: recruiting, giving feedback, and coaching Team members

Process Improvements
• Detect, analyze, and suggest processes that need to be improved. (e.g. based on operational queries received) in close corporation with OTC Business Process Owner (BPO)
• Keep BPOs informed about recurring challenges/development areas
• Supporting role in continuous improvements projects, processes and IT applications
• Secure that team perform SIT and UAT on implementation of new IT applications and/or functionality as requested


Your qualifications

• Masters/ Finance or Accounting with a minimum of 5 years Finance/ Accounting experience in an international company
• Experience in setting up and leading AR team in SSC/BPO
• experience in a managerial - or supervisory role in AR
• Strong knowledge of the AR process
• Good understanding of internal controls and risk management
• Experience with simple to complex query and issue handling
• Strong analytical, problem solving and organizational skills
• Full professional proficiency of written and oral English required
• Experience in navigating, working, and succeeding in complex stakeholder landscapes
• Knowledge of credit management would be beneficial
• Fluency in English is mandatory

Contact and application

For additional information, please contact Rebecca Hjortby, Head of Contract Management & OtC SSC, at + 4531139886.

You do not need to upload a cover letter, but feel free to add a few sentences in your resume or CV on why this position has your interest.

Let's pioneer together
At LEO Pharma, we help people with skin diseases live fulfilling lives by advancing dermatology beyond the skin. We drive dermatology with our knowledge, collaboration, and curiosity, and we are at the forefront of science in developing new medicines. For us, pioneering together is about constantly improving and extending what's possible for each other, our company, and our patients.

At LEO Pharma, we welcome and consider applications from all qualified candidates because we believe that our different perspectives, backgrounds, and attitudes are what enable us to make the best decisions for LEO Pharma and meet the needs of the wonderfully diverse marketplace we operate in.

For certain positions, LEO Pharma might complete a background check conducted by a third party.