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Senior Specialist, Learning Management Administration, Madison, New Jersey

Created 12/06/2022
Reference opK0jfwc
Category US Sales
Job type Full Time
Country United States
State New Jersey
City Madison
Zip Not specified
Salary Competitive
Description

Thank you for your interest in the Senior Specialist, Learning Management Administration

Purpose/Objective

Responsible for the technical development, management, and day-to-day support of LEO Pharma's learning management system ("LMS"). LMS subject matter expert in partnership with Global for enterprise wide LMS system development, design, and roll out. Act as Project Management lead for Sales Training team.

Roles and Responsibilities
  • Administer LMS for LEO Pharma US, including but not limited to, system configuration, course deployments, user setup and administration, resolution of technical issues, system updates, content updates and overall system support.
  • Act as main point of contact for LMS issues. Appropriately track issues and liaise with LMS vendor for escalations and resolution of system/user issues.
  • Serve as the subject matter expert for the LMS system including but not limited to content upload, course, program and curriculum configuration, user setup, creation of assignment profiles, course assignments, report generation, etc.
  • Monitor recurring issues and system or process gaps and identify potential opportunities for increased efficiencies, improved user experience, or increased usage.
  • Partner with global LMS project teams and Business Technology on the design, development, and implementation of global LMS and LMS functionality rollout-outs.
  • Define, create and document LMS protocols and procedures. Participate in development of SOPs related to system training for both LEO employees and contingent workers.
  • Manage new LMS releases by analyzing, testing, determining feasibility and value of implementing new features and functionality, and implementing changes.
  • Support Sales Training by managing class creations, enrollments, metrics, evaluations, maintenance, and documentation for virtual or in-person instructional learning.
  • Design and Delivery of supplemental Sales Training classroom, virtual, and e-learning training modules.
  • Research and recommend improvements to learning technology, tools and resources.
  • Act as Local Change Lead for new global LMS implementation.
  • Assist with the den, a sharepoint tool that provides access to important business information and applications for the Sales Team as well as other functions within LEO Pharma, Inc.
  • Assist with the implementation and training of technology platforms including but not limited to Adobe Virtual Classroom, Articulate, Microsoft Teams/Live Meeting, etc. for Field Sales and other customer-facing teams in the US Commercial function
  • Assist with the implementation mapping of Learning Journeys in the LMS for all new hires to improve the onboarding experience at the organization
  • Additional duties as assigned by LEO Pharma Management.
  • Complete all company-based and job-related training as assigned by LEO Pharma within the required timeline.


Key Working Relationships
  • Value Access & Public Affairs
  • Sales Operations
  • IT
  • Marketing
  • Compliance
  • Sales
  • Medical
  • People & Communications
  • Global Learning & Development

Job Specific Requirements
  • BA/BS in HRIS or similar
  • 5+ years administering a corporate Learning Management System
  • Experience testing new learning system features and functionalities, as well as working with vendors for third-party content testing and feedback
  • Proficient in troubleshooting and resolving issues and/or devising creative solutions within known system limitations.
  • Understanding of eLearning standards; SCORM, AICC, etc.
  • Prior experience migrating data from alternate formats into a learning management system.
  • Experience creating standardized user guides and documentation of standard operating procedures.
  • Customer service oriented with strong interpersonal skills; able to respond promptly to employee needs, follow through and resolve issues in a collaborative manner.
  • Some prior project management/coordination experience preferred.
  • Ability to work independently and self-direct own activities as well as collaborate with employees at all levels of the organization.
  • Ability to meet tight deadlines and handle changing priorities
  • Intermediate in MS Excel (e.g.: v-lookups, pivot tables, etc.); knowledge of Success Factors a plus.
  • Strong attention to detail, accountability, and ownership.
  • Ability to manage multiple deadlines and projects simultaneously.
  • Adept at learning and adopting new technology.
  • Demonstrated ability to work cross-functionally with multiple teams and stakeholders in a matrixed organization.
  • Must be able to perform all essential functions of the position, with or without reasonable accommodation


Ready to learn more about LEO Pharma?

LEO Pharma has been pioneering medical innovations for more than 110 years. Today, LEO Pharma looks to constantly improve and extend what is possible for the benefit of patients. Our rapidly expanding product portfolio and pipeline includes global therapeutic areas in psoriasis, eczema, skin infections, acne, rosacea and, most recently, rare disease.

LEO Pharma believes in challenging the status quo, so we approach dermatology "beyond the skin." Our global innovation ecosystem includes internal research & development and digital health via the LEO Innovation Lab.

As we look to shape our U.S. footprint now and in the future, we pride ourselves on our agile and entrepreneurial environment. It allows passionate people to collaborate and push the boundaries of science in hopes to provide solutions for patients.

Perks

We offer a competitive compensation package, 401k match, vision, dental and health insurance, annual bonus, three weeks' vacation to start, a culture that emphasizes work-life balance, both paternity and maternity leave, an on-site game room, free membership to the on-site gym, plenty of coffee machines and - most of all - a FUN and celebratory work environment.

Let's wrap this up

If you are interested in joining a small, growing and nimble company, and help shape the future of medical dermatology, then send in your resume today!

At LEO Pharma, we welcome and consider applications from all qualified candidates because we believe that our different perspectives, backgrounds, and attitudes are what enable us to make the best decisions for LEO Pharma and meet the needs of the wonderfully diverse marketplace we operate in.

LEO Pharma Inc. is an Equal Opportunity/Affirmative Action Employer committed to an inclusive and diverse workforce that creates a better future for our global communities. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Thank you for your interest in career opportunities at LEO Pharma Inc.

LEO Pharma Inc. seeks information for job applications from candidates in the U.S. through only the following channels:
  • the LEO Pharma Inc. website and Halogen Talent Acquisition, powered by Jobvite
  • via email to/from addresses using only the LEO Pharma domain of "@leo-pharma.com"
  • screening and interaction by telephone and through the Microsoft Teams platform.

Please note:
  • LEO Pharma does not use Google Hangouts, Zoom or any other platform for any recruitment-related activities.
  • Disregard any solicitation or request for information related to job applications with LEO Pharma via any other means and/or using email addresses with any other domain.
  • LEO Pharma will never ask candidates to make any type of personal financial investment related to gaining employment with the company.

Acknowledgement

LEO Pharma reserves the right to make modifications to this job description as deemed necessary by changing position and business requirements.

The job description is a requirement under LEO Pharma's Quality Management System. It does not form part of the employment agreement between the employee and LEO Pharma and cannot be relied on in this respect.

If you have any questions about LEO Pharma Inc. and the application process, please email the company's U.S. People and Communications team at [email protected]